Last updated: March 24, 2026
This legal notice is intended to inform every user and visitor of the ConcordIA website and platform about the publisher of the service, its hosting, its terms of use, and its intellectual property rights. Browsing and using the ConcordIA website implies acceptance of this legal notice.
This website, accessible at https://www.concord-ia.net/, as well as the ConcordIA digital platform and the services offered on it, are published by:
ConcordIA
Registered office: Paris, France
Email address: contact@concord-ia.net
Publication director
The publication director is Y. Kada, in his capacity as Chairman of the company.
For any request relating to the website, the platform, or its services, the Publisher can be reached at: contact@concord-ia.net
ConcordIA is a digital platform designed to facilitate the organization, preparation, conduct, and follow-up of amicable dispute-resolution processes and, more generally, alternative dispute-resolution methods.
Depending on the features available, the platform may notably allow the creation and management of dispute-resolution spaces, the organization of exchanges between participants, the submission and management of documents, the structuring of information relating to the dispute, as well as the use of features based on artificial intelligence technologies.
The features actually accessible to each user depend in particular on their profile, their access level, the plan subscribed to, and the settings defined by the administrator of the relevant space.
The specific terms of use of these features may be set out in the Terms of Use, the General Terms and Conditions of Sale, or any other contractual document applicable to the service.
Some ConcordIA features may incorporate systems or services based on artificial intelligence technologies.
The artificial intelligence features are designed as assistance tools intended in particular to facilitate the analysis, structuring, synthesis, research, preparation, or management of certain information.
The results produced by these features are generated automatically from the information submitted to them and may, by nature, contain errors, omissions, approximations, inconsistencies, or inaccurate interpretations.
Accordingly:
The user remains solely responsible for the use they make of the results generated by the artificial intelligence features and for any decisions made on that basis.
When ConcordIA is used as part of a mediation, conciliation, arbitration, or any other dispute-resolution process involving a third party, the platform is a technical tool that facilitates the conduct of that process.
Unless expressly agreed otherwise by contract, ConcordIA is not itself the mediator, conciliator, arbitrator, expert, or third party tasked with deciding or facilitating the resolution of the dispute.
Responsibility for the decisions, assessments, recommendations, proposals, or acts performed by the professionals or third parties involved in the process lies with those persons, under the conditions specific to them.
Use of ConcordIA cannot, by itself, confer on the Company the status of neutral third party, mediator, conciliator, arbitrator, lawyer, or legal advisor.
The website and certain technical components of the ConcordIA service are hosted or operated using third-party technical providers.
Application hosting: Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, USA. Website: vercel.com
Data hosting and services: certain data and technical resources may be hosted or processed using services provided by Supabase, Inc. Website: supabase.com
The terms on which personal data is processed by these providers are detailed, where applicable, in ConcordIA's Privacy Policy and in the applicable contractual documents.
ConcordIA implements reasonable means to ensure the accessibility and proper functioning of the website and platform.
However, the Publisher cannot guarantee permanent, continuous, or uninterrupted availability of the service.
Access to the service may in particular be temporarily suspended or limited for reasons of:
Where reasonably possible, ConcordIA endeavors to inform users of scheduled interruptions likely to significantly affect access to the service.
ConcordIA strives to provide reliable, up-to-date, and relevant information.
However, given in particular the evolving nature of legal, regulatory, technical, and technological information, the Publisher does not guarantee that all information accessible on the website or generated by the service is, at all times, exhaustive, accurate, complete, or error-free.
The user is invited to carry out any verification necessary before making a decision or taking any action based on information accessed through ConcordIA.
No information available on the website or within the platform may be construed, by itself, as constituting individualized legal advice.
The user is responsible for:
The user undertakes in particular not to use ConcordIA for unlawful or fraudulent purposes, purposes that infringe third-party rights, or purposes incompatible with the service's intended use.
ConcordIA may allow users to create, transmit, store, or view information and documents relating to disputes.
The user must ensure that they only communicate on the platform information they are legally authorized to communicate, and must comply, where applicable, with confidentiality obligations, professional secrecy, trade secrecy, or applicable data-protection obligations.
The specific contractual commitments relating to confidentiality, security, and data processing are set out in the contractual documents and the Privacy Policy applicable to the service.
ConcordIA attaches particular importance to the protection of personal data.
Data processing carried out as part of the website and platform may be governed in particular by Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and French law No. 78-17 of 6 January 1978 on information technology, data files, and civil liberties, in their applicable versions.
Information relating to the categories of data processed, the purposes, the legal bases, the recipients, the retention periods, any transfers outside the European Economic Area, and the rights of data subjects can be found in ConcordIA's Privacy Policy.
For any question relating to data protection: dpo@concord-ia.net
If a data protection officer is actually appointed, their contact details and the applicable means of contact are set out in the Privacy Policy.
All elements making up the ConcordIA website and platform, including but not limited to: the name "ConcordIA"; the names, trademarks, logos, and distinctive signs; the visual identity and graphic charter; the editorial texts and content; the interfaces and graphic elements; the architecture and structure of the service; the software, code, components, and features; the databases; the models, methods, design elements, and know-how associated with the service, may be protected under applicable intellectual property law, notably copyright, trademark law, database producer rights, and, where applicable, software law.
Except where mandatory legal provisions apply or with the Publisher's prior written authorization, any reproduction, representation, adaptation, modification, extraction, reuse, distribution, commercialization, or exploitation, in whole or in part, of these elements is prohibited.
Any unauthorized use of the website or its elements may give rise to the liability of its author and to the remedies provided for by applicable law.
Users retain ownership of the rights they hold over the documents, information, and content they transmit to ConcordIA.
The user warrants that they hold the rights and authorizations necessary for the transmission, storage, and, where necessary for the service to function, the processing of this content.
The user authorizes ConcordIA, strictly to the extent necessary to provide, secure, maintain, and improve the service, to host, technically reproduce, process, and make accessible the content in accordance with the service's settings and features.
This authorization does not constitute a transfer of ownership of the content to ConcordIA.
The specific terms applicable to users' data and content are set out in the contractual documents and, where applicable, in the terms relating to data processing.
The ConcordIA website may contain links to third-party websites, services, or resources.
These links are provided for informational or functional purposes. ConcordIA does not necessarily exercise control over these external resources and cannot be held liable for their content, availability, practices, or policies.
The presence of a link to a third-party website may not be construed as a recommendation, endorsement, or validation of its content, unless expressly stated otherwise.
ConcordIA implements technical and organizational measures designed to ensure the security and integrity of its infrastructure and to prevent, as far as reasonably possible, unauthorized access, alteration, destruction, or loss of data.
However, no computer system or electronic communications network can be considered entirely free of risk.
The user acknowledges in particular the risks inherent in the use of the Internet and electronic communications and undertakes to take appropriate measures to secure their own equipment, accounts, and credentials.
ConcordIA reserves the right to develop, modify, suspend, or remove all or part of the website or the service's features, in particular for technical, security, regulatory, or commercial reasons.
Where such changes affect contractual commitments entered into by a client, they are carried out in accordance with the applicable contractual terms.
The website and platform may use cookies or similar technologies necessary for their operation, security, audience measurement, or other purposes.
The terms of use of these technologies, as well as the choices available to the user, are set out in the cookie policy and/or in ConcordIA's Privacy Policy.
Where the user's consent is legally required, it is collected in accordance with applicable regulations.
Any request relating to the operation of the website, to content, to a difficulty accessing the service, to a legal question, or to the exercise of a right may be sent to: contact@concord-ia.net
For questions relating to personal data: dpo@concord-ia.net
To report content or behavior that may breach the rules applicable to the service, the user may also use the reporting features made available within the platform, where they exist.
This legal notice is governed by French law.
It is drafted in the French language, which is the authoritative version.
Should any provision of this legal notice be held invalid, this will not affect the validity of the other provisions.
This legal notice does not constitute the Terms of Use or the General Terms and Conditions of Sale of the ConcordIA service.
Where use of the service gives rise to a contractual relationship, that relationship is also governed by the applicable contractual documents, in particular:
In the event of a contradiction between this legal notice and a contractual document applicable to a relationship between ConcordIA and a client, the provisions of the relevant contractual document prevail, under the conditions defined therein.